Shipping

Thank you for visiting and shopping at Karma Kouture Nola. Following are the terms and conditions that constitute our Shipping Policy.

To ensure that your package is properly delivered, and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Please use correct abbreviations and have spaces inserted properly. If there are issues with verifying your address, customer service will either contact you by phone or email to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money will be refunded to you.

If you realize that you entered your shipping address incorrectly, please email us at karmakouturenola@gmail.com ASAP. If your order was placed on the weekend, please contact us within the next two business days. We will do our best to ensure we fulfill your request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

Shipping fees are non-refundable. If you refuse any shipments from Karma Kouture Nola, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

If your tracking information states that your package was delivered and you have not received it, you must contact the United States Postal Service directly. Karma Kouture Nola is not held responsible for packages that state DELIVERED.

 

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimate 

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

Karma Kouture Nola ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

Karma Kouture Nola is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Karma Kouture Nola is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We currently do not ship outside the U.S.